SetupFocus
Legal

Privacy Policy

Last updated: September 2026

This policy explains what personal information SetupFocus collects through this website and how it is used.

We only collect the details needed to respond to enquiries, provide services, improve the site, and measure advertising when you allow it.

You can choose which analytics and marketing cookies to accept, and you can change that choice at any time using the cookie settings icon.

Your UK GDPR rights are set out clearly below, including how to contact us.

1. Who we are

SetupFocus is a trading name of Olena Tryfoutsan, a sole trader based in Oxford, United Kingdom. We build websites, online shops and provide digital marketing support for small businesses. You can contact us at support@setupfocus.com.

2. What information we collect

We collect information you provide directly to us, including:

  • Your name and email address when you fill in our contact form
  • Any message or enquiry content you submit
  • The service you are interested in

We also collect standard website analytics and advertising data through the following tools:

  • Google Analytics, which records pages visited, time on site, and browser or device type
  • Meta Pixel, which helps us understand how visitors reach our site from Facebook and Instagram, and measure the performance of our advertising

3. How we use your information

We use the information we collect to:

  • Respond to your enquiries and provide the services you have requested
  • Send you a quote or follow up information relevant to your request
  • Improve our website and services based on usage patterns
  • Measure and improve our advertising on Meta services, Facebook and Instagram

We do not sell your personal data. Some cookies, such as Meta Pixel, share limited information about your visit with third party advertising services so we can measure our advertising. You can control this at any time through our cookie settings.

4. Legal basis for processing

We process your data on the basis of legitimate interest, for example responding to your enquiry, and consent, for example for advertising cookies. You can withdraw consent at any time through our cookie settings or by contacting us.

5. Who we share your data with

To run our website and business, we share limited data with:

  • Google (Google Analytics), for website analytics
  • Meta (Facebook and Instagram), for advertising measurement
  • Our email and hosting providers, to operate our website and respond to enquiries

Some of these providers may process data outside the United Kingdom, including in the United States. Where this happens, it is protected by standard contractual safeguards recognised under UK data protection law.

6. How long we keep your data

We keep enquiry data for up to 24 months. If we enter into a working relationship, we may retain relevant information for longer to fulfil our contractual obligations and legal requirements.

7. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner's Office (ico.org.uk)

To exercise any of these rights, email us at support@setupfocus.com.

8. Cookies

Our website uses cookies for two purposes: to understand how visitors use the site (Google Analytics), and to measure our advertising (Meta Pixel). When you first visit our site, you can choose which cookies to accept. Only strictly necessary cookies are set automatically. You can change your cookie choices at any time using the cookie settings icon on the site, or by adjusting your browser settings.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page. We encourage you to review it periodically.

10. Contact

If you have any questions about this Privacy Policy, please contact us at support@setupfocus.com.